DO YOU REWARD YOUR TOP CLIENTS OR DO YOU KNOW WHO THEY ARE?

Studies show that 80% of your income is coming from just 20% of your clients. Who are these 20% and what do you do to look after them so they don't go elsewhere?

We have devised a client loyalty program which rewards clients for providing quality care. When clients fill their 5 star pet owner loyalty card they are 'Certified 5 Star Pet Owners' of your practice. This clearly shows you and your staff which 20% of clients are advocates of your practice and helping to keep it profitable.

You can incorporate our reward program into your existing program or use it as a starting platform to devise your own. You will receive a manual with tips on developing a client loyalty program in your practice. These tips are based on value adding and not discounting, however discounting can work in some areas. The key to any loyalty program is that is is suitable for YOUR clients and the area which you live.